Mason’s Urgent Care to Close Temporarily
Effective September 4, 2023, Urgent Care services at Mason’s Neighborhood location will be suspended for the foreseeable future. The decision to temporarily close Mason’s Urgent Care services was difficult, but necessary.
The Division of Emergency Medicine is currently experiencing significant provider shortages due to unexpected departures, and post-pandemic shifts in general pediatrician and APP markets. Staffing shortages have emphasized the critical need to deploy staff in ways that prioritize care for our sickest patients in our two Emergency Departments (Burnet and Liberty campuses). The division is diligently working to improve staffing levels through aggressive recruitment and moonlighting options.
The temporary closure of Mason Urgent Care will result in changes to Laboratory and Radiology hours at Mason too. Laboratory and Rad hours will be adjusted while Urgent Care services are suspended. Effective Sept 5th, Lab and Radiology hours will be Mon-Fri 8a-6p; Sat 8a-Noon; Sun closed.
Urgent Care services will continue to be available at other Neighborhood locations in Anderson, Green Twp, and the Burnet and Liberty Campuses.
We will communicate this change directly to families through our website and social media channels and hope your visibility to the changes will help inform patients/families as needed.
Please email Elena Duma, MD (elena.duma@cchmc.org) or Kirsten Ahrens, MD (kirsten.ahrens@cchmc.org) with any questions.