Clinisync Updates
Thank you for your patience as we continue to refine the process of communication test results via CliniSync. Below are updates and options that can use to access testing results in a timely fashion:
Are you experiencing delayed results? Delayed results do not appear to have a universal ‘fix’. To address delays, securely submit a ticket with CliniSync Support with a recent example(s). Submissions should include: patient name, patient DOB, type of result, date of service (current examples are best), how/where you expected to receive the result, indicate whether the example is indicative of others results or a singular event, your name, your role, and your contact information.
Options for accessing patient results:
Community Health Record (CHR) from CliniSyn. The CHR is a web application that allows you to access a comprehensive view of your patients health history by combining encounters from various hospitals
Check the status of your practice to access the Community Health Record (last column) : Southwestern Ohio Implementations - CliniSync
View 9 min You Tube video: How to use the Community Health Record (CHR)
Email Phil Ennen at CliniSync to request access to the CHR portal if desired.
Faxes from Cincinnati Children’s. Many practices are temporarily relying on faxes to ensure they are getting patient results during the transition. Please note:
Faxes are batched and sent every 4 hours (except for stat orders).
Contact your liaison to turn faxing OFF/ON. No changes to fax communication will be made without your input.
Epic Link ‘Event Monitor’ Notifications. Set up notifications in Epic Link alert you about patient results of your choosing.
Notifications can be delivered as a text or email and can be turned off/on as needed.
Choose from 14 different ‘events’ including abnormal results only.
Set up event notifications to receive alerts about your patient results only (recommended for large practices) OR for the entire practice.
Open Epic Link Basics — Synapse (cincykidssynapse.com) and then click on ‘Monitor your Patients – Event Monitor’ for set up instructions.