Update Needed for Epic Haiku App Users

To accommodate a new server configuration for the Haiku and Canto applications, users will need to complete the steps outlined below. This quick update should take less than a minute. Please complete before the current configuration is retired on 6/27/24.

Steps:

Open an Internet browser on your mobile device (Safari, Chrome, etc.) and type the configuration URL into the address bar. 

Haiku URL: haikusetup.cchmc.org     

Canto URL: cantosetup.cchmc.org    

You will be prompted to Open the Haiku/Canto app. Tap Open.

The Haiku/Canto app will open and configure the connections for CCHMC.

You can now log into the Haiku/Canto app with your normal username and password.

 For these same steps with screen shots, see: https://cchmc.service-now.com/kb?id=kb_article_view&sysparm_article=KB0041138

 

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