Make Sure Your Practice has Transitioned to CliniSync – Action Required
As communicated in recent issues, The Health Collaborative/HealthBridge (THC) is the pipeline that connects all Southwest Ohio hospitals and clinical practices, and they will STOP sending lab, radiology and cardiology results and clinical notes on 12/21/2023.
ARE YOU AFFECTED? If you are not affiliated with a hospital system and are automatically receiving results and clinical notes electronically into your practice’s EMR software from CCHMC and other regional labs and hospitals, it is very likely they are delivered by THC. Validate with your office manager and/or technical contacts.
CCHMC sends/exchanges the following to THC to distribute to appropriate community physicians:
Hospital lab, radiology, and cardiology results
Hospital discharge summaries
ED discharge summaries coming from hospital
Operative notes coming from hospital
Electronic referrals and lab orders sent directly from your EMR to the hospital (without fax)
Your Healthbridge practice dashboard to be able to see results from large hospital systems
IF YOU ARE AFFECTED- CliniSync is the new vendor to provide health information exchange for the region, but this transition does not happen automatically. A practice agreement with CliniSync must be executed by each physician practice to set up access to CliniSync’s portal and results inbox and plan for delivery of patient information to your EMR.
Contact Phil Ennen (pennen@ohiponline.org) immediately.
In addition, CliniSync is offering webinars (REQUIRED for all new practices) on all Mondays, Tuesdays, and Thursdays from 12:15pm-1:00pm and no advance registration is needed. These are video enabled calls using Microsoft Teams and you can connect by following the link CliniSync Webinar. Add your practice information in the chat so they can reach out immediately after the call.
WHAT DOES NOT CHANGE: You will still have the ability to send and receive faxes to Cincinnati Children’s and to print or scan these faxes into your EHR, log into the hospital system directly to view patient information if you have secure access to Epic. Note that faxing has time delays. Faxed orders and labs going to Cincinnati Children’s from practices currently require a 2-hour window for processing and it is possible the processing time will increase if more systems begin using fax Jan 1.